Why do Starbucks employees not realize that their early morning customers have not yet had their early morning coffee and are not perky and peppy and do not want to chat. We don't even want to smile. And honestly, I really wish you wouldn't either, Mr. Goooooood morning and WEL-come to Starbucks what may I get started for you today?" If I ran a Starbucks I would tell my employees that before 9 am they had to be grumpy and irritable. It's much more relatable.
